Company History

SmartBorder’s origins came together through the collective vision of a small team of brokers and developers with decades of experience in the U.S. brokerage industry. With the emergence of the internet as a business tool in the late ’90s, we saw the possibilities for a new breed of software applications that would:

  • Handle high volumes of releases and entries from multiple users in real time
  • Provide previously unheard levels of individual customization, reliability and security
  • Require customers to devote minimal IT resources and computer hardware
  • Roll out software and U.S. Customs and Border Protection (CBP) updates with negligible downtime and end user involvement.

Launched in 2001, SmartBorder has undergone numerous upgrades and efficiency improvements through the years – paralleling the unprecedented increase of additional customs compliance requirements from Homeland Security and CBP.

We’ve been here since the beginning and with new guidelines and regulations being implemented at an ever-increasing pace, SmartBorder has proven its adaptability by consistently allowing brokers, carriers and importers to adhere to new rules as soon as they are required with absolute minimal disruption.

SmartBorder works hard to ensure that our customers continue to benefit from our experience and comply with new industry standards in the years to come.