Press Releases

New Feature! Entry Line Import

June 1st, 2018

We are excited to announce a highly requested feature for our customers –

Entry Line Import.


This function brings commodity line information in from a Microsoft Excel spreadsheet right into your SmartBorder customs entry.

This will help you:

  • Reduce errors from manually keying
  • Save time on multi-line entries

Options when importing:

  • Use a SmartBorder predefined template which will be auto-mapped OR
  • Create a custom mapping – for instance if you have a customer that will be sending you similar files


Steps to import are easy:

Step 1 – Select your Excel File

Step 2 – Map the fields and save mapping for future imports

Step 3 – Finalize Import and continue with your entry!


Current SmartBorder customers can contact our support team to get setup for Multipass and have entry line import enabled.

Not a current customer? Contact sales for a one-on-one demo.

Meet SmartBorder at the 2018 NCBFAA Annual Conference

March 28th, 2018

Sunday, April 29 to Wednesday, May 2, 2018
Rancho Mirage, CA USA

SmartBorder  will showcase its compliance and logistics solutions at the 2018 NCBFAA Annual Conference to be held at The Westin Mission Hills Golf Resort & Spa. SmartBorder’s application suite provides a seamless integration between best-of-breed logistics and compliance software.

The NCBFAA Annual Conference brings together more than 600 of the international trade industry’s top representatives from around the United States. For four days in Rancho Mirage, CA, the nation’s leading customs brokers, freight forwarders, NVOCCs, OTIs and service providers gather to update themselves on industry developments and to connect with colleagues new and old.

Schedule a demo with SmartBorder during the event by emailing us at and see how our solutions can help your organization be more productive.

Visit us at Booth #06

New Track and Trace Options

March 19th, 2018

Customs release status for your customers and carriers

We are excited to announce some significant enhancements to web tracking (currently found at and click “web tracking”)

  • Simple search – user inputs the reference number they have (ie invoice number, bill of lading number, etc.)
  • Returns entry information, Bill of lading info and piece counts, and release statuses
  • Added One USG message (and help text so anyone using tracking knows what this important field means)
  • Includes PGA/FDA status message including “May Proceed” and prior notice confirmation numbers
  • Search and display invoice numbers (from line items)
  • Returns relevant data for in-bonds
  • Email and print results as needed
  • Use on PCs or mobile devices


NEW! Web Tracker Builder

Customize a branded web tracker for your website

Its as easy as 1-2-3:

  1. Set your preferences such as logo, colors, size, and which fields to display.
  2. Click “Generate widget”. Verify the preview is what you want.
  3. Click “Copy code to clipboard”. This is the code you will need to paste on your web page. Done!

API also available

Implement exactly the tracking you want

An API is also available if you would prefer to completely customize the input and output of the web tracker on your site, further than what is possible in the builder, or integrate it within your current systems.

Contact our sales team to get started.

SmartBorder at G·TEC 2018

March 13th, 2018

SmartBorder is proud to once again be a gold sponsor the for the Fourth Annual Global Trade Educational Conference (G·TEC).

The event held in Dallas, TX on July 30-31 is a great chance for those in the trade industry to learn about recent developments and network with colleagues. It is also worth 10 CCS/CES continuing education credits.

Early bird registration is available until June 11th. Click here for more information and to register.

SmartBorder Redesign Update

February 1st, 2018

Today we are excited to announce a major update on the SmartBorder redesign project.

This new web-based SmartBorder system leverages the latest technology and includes functionality currently in SmartBorder – plus feature requests from our customers that were not possible in the existing version of SmartBorder.

We are pleased to introduce the first redesigned module available for filing- EXPORTS.

Here’s a peak at a few of the changes we’re most excited about:

  1. RESTRICTED PARTY SCREENING – Easily search and find restricted parties from multiple databases.
  2. AUTOCOMPLETE FIELDS – Start typing in a field and the system will suggest to you – saving you clicks.
  3. MULTI-PLATFORM SUPPORT – Apple? Tablet? iPhone? Use SmartBorder on any of these devices’ internet browser.

What it will mean for you is the ability to get more done with less effort.

To encourage you to use the new Exports module, we will be offering 3 months of free filing in this module. File as many exports as you would like. All we ask is that you provide us your honest feedback of the module – so we can continue to make it better.

Contact our sales team to get started.


SmartBorder at G·TEC 2017

July 10th, 2017

SmartBorder is proud to be a gold sponsor the for the Third Annual Global Trade Educational Conference (G·TEC). The event held in Long Beach, CA on August 7-8 is a great chance for those in the trade industry to learn about recent developments and network with colleagues. It is also worth 10 CCS/CES continuing education credits.

SmartBorder Announces Partnership with Kaizen Softworks to Develop New Web Applications

February 8th, 2017

Experienced development firm will improve time to market for new functionality

SmartBorder, an import compliance software suite, is pleased to announce their partnership with Kaizen Softworks, a Uruguayan development firm specializing in Google’s Angular development platform. SmartBorder will leverage Kaizen Softwork’s experience in web development to create new web components for their compliance software suite.

SmartBorder and Aurionpro Partner to Bring a New Solution to Market

January 18th, 2017

Integrated Supply Chain and Compliance Solutions Meet an Industry Need

SmartBorder, an import compliance software suite, is pleased to announce their partnership with Aurionpro to bring a new software solution to the international trade industry. Combining the top notch supply chain software of Aurionpro SCMProFit with the US Customs compliance specialty of SmartBorder, the new application provides an end-to-end solution for the entire supply chain.

2016 Customer Satisfaction Survey Results

September 1st, 2016

In August of 2016 we issued our annual customer satisfaction survey to all of our customers.  Despite a challenging year for many in the international trade industry, we are happy to report a high level of customer satisfaction in all areas.