Press Releases

ISF-5 Penalties to Begin March 15th

February 27th, 2019

Importer Security Filing, or ISF, has been in effect since 2009. However, CBP only recently began full enforcement of ISF-5.

ISF-5 is for cargo passing through the US in the form of Freight Remaining on Board (FROB) or cargo intended to move through the US under a Transportation & Exportation (T&E) or Immediate Exportation (IE) bond. It is called ISF-5 because there are 5 data elements required prior to vessel load, rather than the typical ISF – ISF-10.

CBP published a rule on April 12, 2018 (effective May 14, 2018) which expanded the definition of Importer Security Filing (ISF) Importer for certain types of shipments. The changes were necessary to ensure that the ISF Importer included parties that have a commercial interest in the cargo and have best access to the required data.

CBP is ending its delayed enforcement period for ISF‌-5 violations and will begin issuing liquidated damages claims for violations of the ISF‌-5 requirements on March 15, 2019. Filers will want to be compliant before that date to avoid penalties.

Contact us today if you need to file ISF or are re-evaluating your current ISF solution. We have flexible, competitive pricing for anyone who needs to file ISF.

eManifest: Requirement for Section 321 Shipments

November 12th, 2018

On November 5th CBP announced a new requirement effective January 1, 2019 mandating carriers to file an eManifest for commercial truck shipments containing Section 321 merchandise. Section 321 shipments were previously exempt from the electronic manifest filing requirement.

Dates to be aware of:

  • November 26, 2018 – CBP will begin a phased approach for non-compliance with conveyances being referred to secondary for processing.
  • January 1, 2019 – all commercial truck shipments containing Section 321 merchandise will be required to file an advance electronic manifest. Carriers which make no attempt to comply with the electronic manifest requirement will be issued a monetary penalty ($5000 for the first offence and $10,000 for subsequent offences).

Can your system accommodate the additional workload of transmitting low value shipments?

SmartBorder is already handling eManifests with thousands of shipments. We have established methods for getting your shipment data into eManifest quickly and accurately.

Contact our sales team to learn more.

Visit SmartBorder at #WESCCON2018

October 11th, 2018

Thursday, October 18 – Sunday, October 21
Palm Springs, CA USA

SmartBorder will showcase its software suite at the 2018 WESCCON conference to be held at the beautiful Riviera Palm Springs. SmartBorder provides highly customizable software solutions for customs brokers, importers, and carriers.

WESCCON allows participants to improve their business and career with workshops, panels, roundtable discussions and town hall meetings on timely topics. This year’s theme is Agents of Transformation – Mastering Changes in Trade. Attend and stay informed about the latest industry issues and trends.

Schedule a demo with SmartBorder during the event by emailing us at and see how our solutions can help your organization be more productive.

Visit us at Booth #22

Is FTZ for you?

September 4th, 2018

You may have heard all the buzz about FTZs these days, especially with President Trump’s tariff changes.

FTZs have become an increasingly popular way to manage costs during a time of unpredictability.

SmartBorder offers an e214 module to admit cargo into an FTZ. This module is:

  • Easy to use with highlighted mandatory fields
  • Visibility to track status and submit permit to transfers
  • Works well on its own or as part of the SmartBorder compliance suite

Click here to learn more about FTZ e214.

New Feature! Entry Line Import

June 1st, 2018

We are excited to announce a highly requested feature for our customers –

Entry Line Import.


This function brings commodity line information in from a Microsoft Excel spreadsheet right into your SmartBorder customs entry.

Meet SmartBorder at the 2018 NCBFAA Annual Conference

March 28th, 2018

Sunday, April 29 to Wednesday, May 2, 2018
Rancho Mirage, CA USA

SmartBorder  will showcase its compliance and logistics solutions at the 2018 NCBFAA Annual Conference to be held at The Westin Mission Hills Golf Resort & Spa. SmartBorder’s application suite provides a seamless integration between best-of-breed logistics and compliance software.

The NCBFAA Annual Conference brings together more than 600 of the international trade industry’s top representatives from around the United States. For four days in Rancho Mirage, CA, the nation’s leading customs brokers, freight forwarders, NVOCCs, OTIs and service providers gather to update themselves on industry developments and to connect with colleagues new and old.

Schedule a demo with SmartBorder during the event by emailing us at and see how our solutions can help your organization be more productive.

Visit us at Booth #06

New Track and Trace Options

March 19th, 2018

Customs release status for your customers and carriers

We are excited to announce some significant enhancements to web tracking (currently found at and click “web tracking”)

  • Simple search – user inputs the reference number they have (ie invoice number, bill of lading number, etc.)
  • Returns entry information, Bill of lading info and piece counts, and release statuses
  • Added One USG message (and help text so anyone using tracking knows what this important field means)
  • Includes PGA/FDA status message including “May Proceed” and prior notice confirmation numbers
  • Search and display invoice numbers (from line items)
  • Returns relevant data for in-bonds
  • Email and print results as needed
  • Use on PCs or mobile devices


NEW! Web Tracker Builder

Customize a branded web tracker for your website

Its as easy as 1-2-3:

  1. Set your preferences such as logo, colors, size, and which fields to display.
  2. Click “Generate widget”. Verify the preview is what you want.
  3. Click “Copy code to clipboard”. This is the code you will need to paste on your web page. Done!

API also available

Implement exactly the tracking you want

An API is also available if you would prefer to completely customize the input and output of the web tracker on your site, further than what is possible in the builder, or integrate it within your current systems.

Contact our sales team to get started.

SmartBorder at G·TEC 2018

March 13th, 2018

SmartBorder is proud to once again be a gold sponsor the for the Fourth Annual Global Trade Educational Conference (G·TEC).

The event held in Dallas, TX on July 30-31 is a great chance for those in the trade industry to learn about recent developments and network with colleagues. It is also worth 10 CCS/CES continuing education credits.

Early bird registration is available until June 11th. Click here for more information and to register.

SmartBorder Redesign Update

February 1st, 2018

Today we are excited to announce a major update on the SmartBorder redesign project.

This new web-based SmartBorder system leverages the latest technology and includes functionality currently in SmartBorder – plus feature requests from our customers that were not possible in the existing version of SmartBorder.

We are pleased to introduce the first redesigned module available for filing- EXPORTS.

Here’s a peak at a few of the changes we’re most excited about:

  1. RESTRICTED PARTY SCREENING – Easily search and find restricted parties from multiple databases.
  2. AUTOCOMPLETE FIELDS – Start typing in a field and the system will suggest to you – saving you clicks.
  3. MULTI-PLATFORM SUPPORT – Apple? Tablet? iPhone? Use SmartBorder on any of these devices’ internet browser.

What it will mean for you is the ability to get more done with less effort.

To encourage you to use the new Exports module, we will be offering 3 months of free filing in this module. File as many exports as you would like. All we ask is that you provide us your honest feedback of the module – so we can continue to make it better.

Contact our sales team to get started.


SmartBorder at G·TEC 2017

July 10th, 2017

SmartBorder is proud to be a gold sponsor the for the Third Annual Global Trade Educational Conference (G·TEC). The event held in Long Beach, CA on August 7-8 is a great chance for those in the trade industry to learn about recent developments and network with colleagues. It is also worth 10 CCS/CES continuing education credits.